Platform Proprietor
LearnHub is owned and operated by Barkha Rani, Proprietor. Barkha Rani is responsible for the collection, processing, and protection of all personal data on this platform in accordance with this Privacy Policy and applicable data protection laws.
At LearnHub, your privacy is important to us. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices you have regarding your data. By using LearnHub, you agree to the practices described in this policy.
This policy applies to all services offered through our website, mobile applications, and any other LearnHub-branded platform operated by Barkha Rani, Proprietor.
Table of Contents
1. Information We Collect
Personal Information
When you register for an account, we collect your name, email address, password (encrypted), and optional profile details such as location, phone number, and website.
Payment Information
When you purchase a course, we collect billing details including name, email, country, and city. Card details are processed securely and are never stored on our servers.
Usage Data
We automatically collect information about how you interact with our platform — including pages visited, courses enrolled, lessons completed, time spent learning, and device/browser information.
Communications
If you contact us via email or support forms, we retain those communications to help resolve your queries and improve our service.
2. How We Use Your Information
Providing Our Services
Your information is used to create and manage your account, process payments, deliver courses, track your learning progress, and issue certificates of completion.
Personalisation
We use your learning history and preferences to recommend relevant courses, suggest instructors, and tailor your dashboard experience.
Communications
We may send you account-related emails (receipts, password resets, enrolment confirmations) and, with your consent, promotional emails about new courses and offers. You can opt out at any time.
Platform Improvement
Aggregated and anonymised usage data helps us understand how learners use LearnHub so we can fix issues, improve features, and build new ones.
3. Sharing Your Information
We Do Not Sell Your Data
LearnHub does not sell, rent, or trade your personal information to third parties for their marketing purposes.
Service Providers
We share data with trusted third-party service providers who help us operate the platform — such as payment processors, email delivery services, and cloud infrastructure providers. These partners are contractually obligated to keep your data confidential.
Instructors
Instructors can see aggregate enrolment numbers for their courses but cannot access your personal contact details or payment information.
Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or to protect the rights and safety of our users and the platform.
4. Data Security
Encryption
All data transmitted between your browser and our servers is encrypted using industry-standard TLS (Transport Layer Security). Passwords are hashed using bcrypt and are never stored in plain text.
Access Controls
Access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions.
Incident Response
In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities within 72 hours as required by applicable law.
5. Your Rights
Access & Portability
You can request a copy of all personal data we hold about you at any time by contacting us at privacy@learnhub.com.
Correction
You can update your profile information directly from your Account Settings page at any time.
Deletion
You may request deletion of your account and associated personal data. Note that records required for legal or financial compliance (such as purchase receipts) may be retained for the legally required period.
Opt-Out
You can unsubscribe from marketing emails using the link in any email we send, or by updating your notification preferences in your profile settings.
6. Cookies & Tracking
Essential Cookies
We use essential cookies to keep you logged in and maintain your session. These cannot be disabled as they are required for the platform to function.
Analytics Cookies
With your consent, we use analytics cookies to understand how users navigate our platform. This helps us improve the learning experience.
Managing Cookies
You can manage cookie preferences via the Cookie Settings link in our footer, or through your browser settings. Disabling non-essential cookies will not affect your ability to use LearnHub.
7. Data Retention
Active Accounts
We retain your personal data for as long as your account is active or as needed to provide our services.
After Account Deletion
Following account deletion, most personal data is erased within 30 days. Transaction records and legally required data may be retained for up to 7 years in accordance with applicable financial regulations.
8. Notification Preferences
What We Send
By default, you will receive transactional emails (receipts, enrolment confirmations, live class reminders) and a weekly learning digest. All other marketing communications require your explicit opt-in.
How to Update
You can review and update your notification preferences at any time from your Profile Settings page under the Notifications tab.
9. Contact Us
Privacy Queries
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact our Data Protection team at privacy@learnhub.com. We aim to respond to all privacy-related requests within 5 business days.
Postal Address
LearnHub — Attention: Privacy Team hello@learnhub.com | +1 (555) 123-4567
This Privacy Policy may be updated periodically. When we make material changes, we will notify you by email and post a notice on our platform. Continued use of LearnHub after changes take effect constitutes your acceptance of the revised policy.
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